Inclusive Systems & Leadership Advocacy
Embedding accessibility into product design, building inclusive culture, and coaching the next generation of design leaders.
Key Benchmarks & Impact
Enterprise Governance: Co-authored Coast Capital’s inaugural corporate Accessibility Plan and enterprise-wide staff training.
Regulatory Alignment: Applied the 7 principles of the Federal Code of Conduct for Delivery of Banking Services to Seniors across core digital banking flows.
Executive Presence: Keynote panelist ("Mind the Gap and Breaking Ceilings") for an audience of 300+ enterprise leaders.
Team & Talent Scaling: Helped scale design capability from 5 to 200+ designers through structured career pathways and hands-on mentorship.
Accessibility & Inclusive Product Design
Designing for every ability and age group—turning accessibility standards into everyday practice.
Accessibility & Disability Advocacy
Co-Chair, Disability@Coast ERG
The Focus: Leading cross-functional initiatives and design standards to support employees and members with visible and invisible disabilities
Key Impact:
Corporate Policy: Co-authored Coast Capital’s foundational corporate Accessibility Plan.
Team Upskilling: Developed and launched accessibility training for front-line advisors and digital product teams.
Community Partnerships: Led collaborative programs with BDO Canada, Blind Beginnings, Holland Bloorview, and BCCFA.
Thought Leadership: Author for National Disability Employment Awareness Month on the Coast Capital Enterprise Blog.
Seniors’ Banking & Financial Inclusion
Seniors’ Committee
The Focus: Ensuring digital banking touchpoints are intuitive, safe, and accessible for aging demographics.
Key Impact:
Aligned retail digital banking experiences with federal banking guidelines for senior members.
Featured guest on Canada Wide Media’s “Fridays with Seniors” podcast (with Seniors Services Society), discussing digital financial literacy.
Inclusive Leadership & Mentorship
Sponsoring women in leadership and helping emerging, cross-cultural talent navigate corporate growth.
Women in Leadership
Women in Business ERG
The Focus: Leading cross-functional initiatives and design standards to support employees and members with visible and invisible disabilities
Key Impact:
Panelist for enterprise leadership events ("Mind the Gap and Breaking Ceilings" to 300+ participants).
Contributor to internal mobility and mentorship initiatives supporting emerging women leaders.
Cross-Cultural Coaching & Community Mentorship
ADPList & University of Minnesota
The Focus: Demystifying unwritten corporate playbooks for global, multicultural talent to help them build confidence and move into high-impact roles.
Key Impact:
University of Minnesota (College of Design): Mentored international design students on portfolio positioning, interview prep, and navigating corporate environments—helping mentees land competitive tech internships.
ADPList Global Mentor: 1:1 coaching for mid-to-senior designers worldwide, focused on portfolio framing, career transitions, and design leadership skills.
